Terms and conditions

Once initial contact has been made with Di, she will ask you to complete a booking form and send a link to these terms and conditions. By completing the booking form, you are accepting the terms of this agreement.

An invoice will be sent to you detailing the course and dates you have requested. If any details are incorrect, please let Di know and she will amend accordingly. Full payment is required to reserve your dates within 14 days.

Di will try to deliver the course that you have asked for, but if for any reasons she feels that this cannot be delivered she will contact you as soon as possible. Di will refund any payments in full but will not accept any responsibilities for any additional costs that you have incurred.

Please be aware that all our courses are highly subject to local weather and conditions and whilst every effort will be made to meet your course aims sometimes this will not be safe or practical. In this event every effort will be made to offer suitable alternatives but no refunds will be available.

In light of the recent COVID19 pandemic, by agreeing to these terms you are confirming that you have not displayed symptoms in the last 21 days, or have been in a household/had contact with someone who has displayed symptoms in the last 21 days. You are also confirming that you acknowledge and accept that participation in an activity may be exposing you to an increased risk of infection, relative to non participation.

If you cancel the course due to COVID 19 reasons, there will be no refund. If it is impossible to travel to the course due to government travel restrictions, alternative dates will be agreed.

If you decide to cancel your course you must notify Di by email. If you cancel 8 weeks before the course starts, the entire payment is non-refundable. If you cancel prior to this time a full refund will be given.

Your personal safety is of primary concern to Di. However, you should be aware that all mountaineering and skiing activities will contain an element of risk and although we can manage them to an acceptable level, we will not be able to totally eliminate them.

Your course fee does not include insurance against cancellation or personal injury and we would strongly recommend that you take out personal accident and cancellation insurance.

Di likes taking photo's and she may use photo's from courses for various social platforms. Please let her know if you prefer not to be involved in this.